Intro ~ 6 Keys to Small Business Control

Keys to Small Business Control ~ Introduction

  Believing you are in control reduces stress. Being in control of your business means… More money Things get done Less stress Being out of control looks like this… Making no money Working long hours Stressed out at work and at home Relationships not working at work or at home Physically unhealthy Mentally not in […]

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Small Business Control Key 2 ~ Control the money

Profit = less stress / more choice / a win win for you and your community Take control.  Create a viable business model.  Once you know your numbers make successful decisions based on data not emotion.  Once the basics are in place you will be in control and remain in control. How YOU take control. […]

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Photo credit: Liz Martin

Small Business Control Key 4 ~ Seal the deal

Be in control of winning business. Listening is key to being in control of closing a sale. It is not about you, it is all about the customers and what they want and need. The sales process can be fun as well as effective. How YOU take control; Listen Deal with objections Close the sale […]

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Photo credit: Liz Martin

Small Business Control Key 5 ~ Make it happen

Operations is how you deliver your product/service once your customer says ‘yes’ in the sales process. Be in control of consistently delivering a quality product/service. Meeting your customers’ expectations is key to being in control. If what you say you will do in the sales process, and what you actually do is the same (or […]

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Photo credit: Liz Martin

Small Business Control Key 6 ~ Grow your people

Be in control of your team, even if it is just you. Clear roles and responsibilities with effective ‘how to’ manuals puts you in control. Understanding how to lead a team within the legal requirements also puts you in control. How YOU take control; Growth requires a team – get one Clarify who does what […]

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There are many ways to say, 'Thank you'.

The Etiquette around Business Referrals

Referrals can be a great marketing tool for businesses. People love to share their experiences, and at Sorted4Life, a referred client arrives fully aware of what we do, how we work and why we are here. I often get a call that starts with, “I have been told I need you.” This is music to […]

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Productivity and Time Management 

Productivity and Time Management 

I was approached by a Principal that wanted to improve their productivity and time management. Their school was within a larger system so had both external and internal systems and processes that had to be followed. We started by looking at the big picture, what was the strategic long term framework they had to follow. We […]

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